Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Information We Collect
We collect information to provide better services to our users.
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms
- Subscribe to our newsletter
- Request information about our services
- Participate in our surveys or feedback requests
This information may include:
- Name and contact information (email address, phone number)
- Company information (company name, position, industry)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Device information
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
To respond to your inquiries, provide requested services, and communicate with you about our business automation solutions
Marketing
To send you newsletters, promotional materials, and updates about our services (with your consent)
Website Improvement
To analyze website usage, improve user experience, and optimize our content
Legal Compliance
To comply with applicable laws, regulations, and legal processes
Security
To protect our website, systems, and users from fraud, abuse, and security threats
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
Consent
When you provide explicit consent for specific purposes (e.g., newsletter subscription)
Legitimate Interests
For business development, website analytics, and security purposes
Contract Performance
When processing is necessary to fulfill service agreements
Legal Obligations
When required by law or regulation
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Email marketing and communication services
- Analytics and performance monitoring
- Customer support systems
These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, legal process, or to:
- Comply with court orders or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Respond to emergencies
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access, use, or disclosure
- Accidental loss, alteration, or destruction
- Malicious attacks and security breaches
Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Employee training on data protection practices
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
Specific retention periods:
- Contact inquiries: 3 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Website analytics: 26 months
- Legal compliance data: As required by applicable laws
Your Rights
Under GDPR and applicable privacy laws, you have the following rights regarding your personal data:
Access and Portability
- Right of Access: Request information about how we process your data
- Right to Portability: Receive your data in a structured, machine-readable format
Correction and Deletion
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain circumstances
Processing Control
- Right to Restrict Processing: Limit how we use your data
- Right to Object: Opt out of certain types of data processing
- Right to Withdraw Consent: Remove previously given consent
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website traffic and user behavior
- Remember your preferences and settings
- Provide personalized content and experiences
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Preference Cookies: Remember your settings and choices
- Marketing Cookies: Used for targeted advertising (with consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
International Data Transfers
As we operate internationally, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for specific countries
- Other appropriate safeguards as required by law
Children's Privacy
Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect:
- Changes in our data practices
- Updates to applicable laws and regulations
- Improvements to our services
We will notify you of material changes through:
- Website notice or banner
- Email notification (for registered users)
- Updated "Last Modified" date
Contact Information
For questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:
Data Controller:
Undernapse Sp. z o.o.
Ul. Hoża 86/410
Warsaw, Poland
Email: privacy@autonapse.com
Response Time: We will respond to your inquiry within 30 days
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Last Updated: September 2, 2025
Effective Date: This privacy policy is effective as of the last updated date.